Returns and exchanges

Hassle free returns policy

  • Please inspect your items upon delivery and contact us within 7 days for any damages or defective item. Email info@darkmaude.com.
  • Clearance items are final sale.
  • Customers can choose to be reimbursed on their original payment method or receive store credit.
  • Items will need to be sent back for any store credit or reimbursement to be issued.
  • Customers are responsible for shipping items back. Please contact us first so we can process the return and provide a shipping label at no cost to you.
  • Returned items should have no evidence of wear, stains or odor.
  • For any concerns, email info@darkmaude.com

Hassle free exchange policy

  • We accept exchanges within 7 days of delivery to you.
  • You may exchange a product for a different size, not a different product.
  • Customers are responsible for shipping items back. Please contact us first so we can process the exchange and provide a shipping label at no cost to you.
  • For any concerns, email info@darkmaude.com